Refund Policy

At http://www.farwebbresearch.com, we strive to provide high-quality website development services and ensure customer satisfaction. Our refund policy is designed to outline the circumstances under which refunds may be issued and the process for requesting a refund.

1. Refund Eligibility

1.1. Pre-Development Refunds:

If you decide to cancel the project before development has commenced, you may be eligible for a refund of any deposits paid, minus a non-refundable administration fee of [XX]% of the total project cost.

1.2. During Development Refunds:

If you choose to cancel the project after development has started, refunds will be issued based on the percentage of work completed up to the point of cancellation. This amount will be calculated using the following formula:

Refund Amount=Deposit Paid−(Work Completed Percentage×Total Project Cost)

1.3. Post-Completion Refunds:

Once the project is completed and delivered, refunds are generally not issued. However, if there are significant issues with the final product that were not addressed, please contact us within 7 days of delivery to discuss your concerns.

2. Refund Process

2.1. Requesting a Refund:

To request a refund, please contact us via email at [Your Contact Email] with your project details and reason for the refund request. Provide any relevant documentation or evidence supporting your request.

2.2. Review and Response:

Upon receiving your refund request, we will review it and respond within [X] business days. If the request is approved, we will process the refund to the original payment method used for the deposit.

3. Refund Exclusions

3.1. Non-Refundable Items:

Certain fees and expenses, such as third-party costs or non-refundable administration fees, are not eligible for a refund.

3.2. Change of Scope:

If you request significant changes or additional features that were not included in the original scope of work, these changes may incur additional charges and are not refundable.

4. Dispute Resolution

If you have any disputes regarding refunds, please contact us to discuss and resolve the issue amicably. We are committed to addressing any concerns and ensuring a satisfactory resolution.

5. Policy Updates

We may update this Refund Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and your continued use of our services will be subject to the revised policy.

6. Contact Us

For any questions or concerns regarding our refund policy, please contact us at: